Customer Care and Help: ServSafe Alcohol® Exams and Certifications
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ServSafe Alcohol Proctor FAQ
How do I register as a ServSafe Alcohol Online Proctor?
- Individuals who are not already registered with National Restaurant Association Solutions as an Approved ServSafe Alcohol Instructor must meet requirements on the ServSafe Alcohol Online Proctor Application Application to become an online proctor. Servsafe Alcohol Online Proctors are able to proctor the ServSafe Alcohol Advanced Online Exam only. Servsafe Alcohol Online Proctors are not authorized to teach a course or proctor any ServSafe Alcohol Paper-and-Pencil Examinations.
Be sure to print legibly when completing the form. Fax your completed form to Certification at (866) 665-9570 or (312) 583-9853. Immediately after faxing, call to verify that your fax was received. Phone (800) 765-2122, ext. 6703. In Chicagoland (312) 715-1010, ext. 6703.
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Read the ServSafe Alcohol Examination Administration Handbook prior to applying. Downloading this PDF files requires installation of Adobe® Acrobat®Reader®.
Or you may mail your completed form to the:
National Restaurant Association
175 West Jackson Boulevard, Suite 1500
Chicago, Illinois 60604-2814
Attn: Certificaiton Department
For further assistance please email certification@restaurant.org or phone Certification Department at (800) 765-2122, ext. 6703. In Chicagoland phone (312) 715-1010, ext. 6703.
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ServSafe Alcohol Examination Ordering and Administration
When and how do I order Paper-and-Pencil ServSafe Alcohol Advanced Examination booklets?
When and how can I order the ServSafe Alcohol Primary Non-Secure Examination?
How do I administer the ServSafe Alcohol Examinations?
When and how do I order ServSafe Alcohol Online Examinations?
ServSafe Alcohol Online Exams can only be ordered with the ServSafe Alcohol Course and are not sold separately.
Please click here to order the ServSafe Alcohol Online Course with either the Primary or Advanced Examination options.
Note: If you are proctoring a ServSafe Alcohol Advanced Online Exam you will need to create on online class first to obtain a Class Access Code. See instructions for creating a ServSafe Alcohol Advanced Online Exam Class below.
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How do I create a ServSafe Alcohol Advanced Online Exam Class?
Approved ServSafe Alcohol Instructors and ServSafe Alcohol Online Proctors can create online classes to administer the ServSafe Alcohol Advanced Examination at their convenience. To schedule an online exam administration, simply follow these steps:
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Go to the Instructor Resource Center and log in to "Schedule exams, create and manage your classes: print-based and online".
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Log in using your User ID and password. (this information was provided in your approval email and instructions on obtaining one or what to do if you can't remember it are provided on the log in screen).
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In the create classes section you will see the name of your course "08-ServSafe Alcohol Advanced Course" and to the right you will click on "create class" action.
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Next select "Web". This will take you to the screen where you will enter your class information.
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When you are done click "finish". You will receive confirmation of the scheduled exam administration, the class number and the Class Access Code. If your email address is on file with us you will also receive an email confirmation of your scheduled exam administration with the class number and Class Access Code.
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Are there state specific requirements for the ServSafe Alcohol Examinations?
Several states require that supplemental information and, in some cases, a state-specific quiz be administered during a responsible alcohol service class.
Click here for more information on state specific requirements.
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