Customer Care and Help

Approved ServSafe Alcohol Instructors and ServSafe Alcohol Online Proctors can create online classes to administer the ServSafe Alcohol Advanced Examination at their convenience. To schedule an online exam administration, simply follow these steps:

1. Go to the Instructor Resource Center and log in to "Schedule exams, create and manage your classes: print-based and online".

2. Log in using your User ID and password. (this information was provided in your approval email and instructions on obtaining one or what to do if you can't remember it are provided on the log in screen).

3. In the create classes section you will see the name of your course "08-ServSafe Alcohol Advanced Course" and to the right you will click on "create class" action.

4. Next select "Web". This will take you to the screen where you will enter your class information.

5. When you are done click "finish". You will receive confirmation of the scheduled exam administration, the class number and the Class Access Code. If your email address is on file with us you will also receive an email confirmation of your scheduled exam administration with the class number and Class Access Code.

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