Hospitality & Restaurant Mgmt w/ Answer Sheet, 3E

Hospitality & Restaurant Mgmt w/ Answer Sheet, 3E

$85.00

This text focuses on Hospitality and Restaurant Management topics. It includes essential content plus learning activities, case studies, industry insights, and more that support course objectives. This textbook includes an exam answer sheet to be used with the print version of the Hospitality and Restaurant Management exam.

Chapter Table of Contents

1 - Dynamics of Leadership

2 - Leaders Facilitate the Strategic Planning Process

3 - Effective Communication with Employees and Customers

4 - Leaders Facilitate Employee Performance

5 - Leaders Facilitate Teamwork

6 - Leaders Manage Employee Work Schedules

7 - Leaders Manage Daily Operations

8 - Leaders Manage Meetings

9 - Leaders Manage Compensation Programs

10 - Employee Retention and Terminations