Hospitality & Restaurant Mgmt w/ Exam Voucher, 3E
$85.00
This text focuses on Hospitality and Restaurant Management topics. It includes essential content plus learning activities, case studies, industry insights, and more that support course objectives. This textbook includes an exam voucher with an access code to be used with the online version of the Hospitality and Restaurant Management exam.
Chapter Table of Contents
1 - Dynamics of Leadership
2 - Leaders Facilitate the Strategic Planning Process
3 - Effective Communication with Employees and Customers
4 - Leaders Facilitate Employee Performance
5 - Leaders Facilitate Teamwork
6 - Leaders Manage Employee Work Schedules
7 - Leaders Manage Daily Operations
8 - Leaders Manage Meetings
9 - Leaders Manage Compensation Programs
10 - Employee Retention and Terminations