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For fastest service, please contact us at
+1 800-765-2122.

Customer Care Hours

Our offices are open Monday – Friday, 8:00 AM to 8:00 PM ET.

Please note that Customer Care will be closed or operating under adjusted holiday hours on the following federal holidays:

Holiday	Date	Adjusted Holiday Hours
New Year's Day	Thursday, January 1, 2026	Closed
Martin Luther King, Jr. Day	Monday, January 19, 2026	8:00 AM - 5:00 PM ET
Presidents' Day	Monday, February 16, 2026	8:00 AM - 5:00 PM ET
Memorial Day	Monday, May 25, 2026	Closed
Juneteenth	Friday, June 19, 2026	8:00 AM - 5:00 PM ET
Independence Day (Observed)	Friday, July 3, 2026	Closed
Labor Day	Monday, September 7, 2026	Closed
Federal Holiday	Monday, October 12, 2026	8:00 AM - 5:00 PM ET
Veterans Day	Wednesday, November 11, 2026	8:00 AM - 5:00 PM ET
Thanksgiving Day	Thursday, November 26, 2026	Closed
Day after Thanksgiving	Friday, November 27, 2026	8:00 AM - 5:00 PM ET
Christmas Eve	Thursday, December 24, 2026	8:00 AM - 5:00 PM ET
Christmas Day	Friday, December 25, 2026	Closed

general inquiries

Address:

National Restaurant Association
233 S. Wacker Drive, Suite 3600
Chicago, Illinois 60606-6383
Attn: Customer Care

Fax:

(866) 665-9570
(312) 583-9853 in the Chicago Area

Email:

See contact form below.

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Contact Form

Emails are responded to in the order they are received. Please expect up to two business days to receive a reply.

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