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For fastest service, please contact us at
+1 800-765-2122.

Customer Care Hours


Our offices are open Monday – Friday, 8:00 AM to 8:00 PM ET.

Please note that Customer Care will be closed or operating under adjusted holiday hours on the following federal holidays:
 
Holiday Date Adjusted Holiday Hours
New Year's Day Wednesday, January 1, 2025 Closed
Martin Luther King, Jr. Day Monday, January 20, 2025 8:00 AM - 5:00 PM ET
Presidents' Day Monday, February 17, 2025 8:00 AM - 5:00 PM ET
Memorial Day Monday, May 26, 2025 Closed
Juneteenth Thursday, June 19, 2025 8:00 AM - 5:00 PM ET
Independence Day Friday, July 4, 2025 Closed
Labor Day Monday, September 1, 2025 Closed
Federal Holiday Monday, October 13, 2025 8:00 AM - 5:00 PM ET
Veterans' Day Tuesday, November 11, 2025 8:00 AM - 5:00 PM ET
Thanksgiving Day Thursday, November 27, 2025 Closed
Day after Thanksgiving Friday, November 28, 2025 8:00 AM - 5:00 PM ET
Christmas Eve Wednesday, December 24, 2025 8:00 AM - 5:00 PM ET
Christmas Day Thursday, December 25, 2025 Closed

general inquiries


Address:
National Restaurant Association
233 S. Wacker Drive, Suite 3600
Chicago, Illinois 60606-6383
Attn: Customer Care
Fax:
(866) 665-9570
(312) 583-9853 in the Chicago Area
Email:
See contact form below.
 

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Emails are responded to in the order they are received. Please expect up to two business days to receive a reply.

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