ServSafe is administered by the National Restaurant Association. We understand the importance of our program in teaching and certifying responsible food service measures.
We stay on top of the various and changing regulatory requirements for every state and ensure that our certification will prepare you to implement essential food safety practices and create a culture of food safety.
Can a Registered ServSafe Proctor administer the ServSafe Food Protection Manager Examination to examinees from a remote location using a web application (i.e. Skype, Google Hangouts, Zoom, etc.)?
No, Registered Proctors are not authorized to administer exams remotely using web applications and must be physically present during the whole exam administration. Exams taken in this manner are not valid.
Proctor U is the only web based exam provider that has been approved by ServSafe and the American National Standards Institute. Please purchase a Proctor U voucher in order to schedule a web based exam.
Can I take the ServSafe Manager Certification Examination by myself without a proctor or proctor the exam to myself?
No. The ServSafe Manager Certification must be provided to you under the supervision of a registered ServSafe Proctor. If you are a registered ServSafe Proctor, ordering and proctoring your own exam is a security violation and inherent conflict of interest.
Can I cancel a Pearson Vue exam session?
You can cancel your exam up to 24 hours prior to your scheduled appointment. Cancelling an exam less than 24 hours prior to your appointment or missing your exam may result in forfeiting your exam fees. You can cancel your exam and then schedule it as long as you take the exam within one year from date of purchase.
Can I get a refund?
All purchases of online products, including but not limited to online courses, online exams, and Pearson Vue Test Center products are final, nonrefundable, and nonreturnable. Online courses expire after one year from the date of purchase and 90 days from date of launch. The Pearson Vue Test Center option expires one year from date of purchase.