ServSafe - Free Courses

Free COVID-19 Training and Resources

Coronavirus is on everyone's mind as its effects are being felt around the world. We're all concerned for the health and safety of our families, friends, and colleagues. Please know that we at ServSafe are taking all necessary measures to safeguard our staff while ensuring that your food safety needs can be met. We are taking enhanced steps to serve you by phone and digitally via text, chat and email.

For 30 years, ServSafe has been at the forefront of preparing restaurant and foodservice workers to deliver safe dining experiences for their guests, while also keeping themselves safe. Because of the challenges presented by COVID-19, we have developed a number of free resources aimed at keeping our workers and the dining public safe.
ServSafe Conflict De-escalation: COVID-19 Precautions

As restaurants look to enforce COVID-19 requirements, difficult situations may arise with guests adhering to the guidelines. This free training video includes the following topics:
  • Preparation and awareness
  • Signs of escalation
  • Staying calm
  • De-escalation steps
  • Assisting others
  • Getting help
Upon completion of the training video, you will receive a Record of Training with your name on it. Please note, when you register you must use your work or personal email address and not a shared company email address.
 

REGISTER FOR FREE NOW

ServSafe Reopening Guidance: COVID-19 Precautions

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As restaurants begin to reopen, get the information you need to ensure the safety of guests and staff.  This free training video includes the following topics:
  • Knowing COVID-19 symptoms
  • Understand how to prevent the spread of the virus
  • Recognizing actions designed to reduce risk to employees and guests
  • Guidelines for face coverings, hand washing, and food handling
  • Guidelines for cleaning, sanitizing, and disinfecting
  • Physical and operational changes to maintain social distancing
Upon completion of the training video, you will receive a Record of Training with your name on it. Please note, when you register you must use your work or personal email address and not a shared company email address.
 

REGISTER FOR FREE NOW

ServSafe Delivery: COVID-19 Precautions

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This training video features:

  • An overview of coronavirus, symptoms of COVID-19, and details about its transmission
  • Review of five-step handwashing process,
  • Respiratory hygiene practices to reduce the spread of the virus
  • Packaging best practices to reduce risks of exposure of COVID-19 and food contamination during delivery
  • Cleaning and sanitizing considerations for delivery, including attention to coolers, insulated bags, and surfaces in vehicles
  • Precautions and hygiene recommendations for workers regarding surface contacts during deliveries
Upon completion of the training video, you will receive a Record of Training with your name on it. Please note, when you register you must use your work or personal email address and not a shared company email address.
 

REGISTER FOR FREE NOW

ServSafe Takeout: COVID-19 Precautions

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This training video features:

  • An overview of coronavirus, symptoms of COVID-19, and details about its transmission
  • Review of five-step handwashing process
  • Respiratory hygiene practices to reduce the spread of the virus
  • Keeping guests safe through heightened cleaning and sanitizing
  • Guidelines for single-use gloves
  • Packaging considerations for takeout and/or curbside pickup
  • Guest contact precautions during takeout
Upon completion of the training video, you will receive a Record of Training with your name on it. Please note, when you register you must use your work or personal email address and not a shared company email address.
 

REGISTER FOR FREE NOW

Coronavirus Downloadable Info and Resources

Get resources and stay informed of the latest updates from the National Restaurant Association and other authoritative sources including the U.S. Centers for Disease Control and Prevention (CDC). The free downloadable resources provide guidance to operators and restaurant workers on the coronavirus pandemic, which include:

  • Coronavirus: What You Can Do Fact Sheet (English and Spanish)
  • Preparing for Coronavirus: Steps for Foodservice and Restaurant Readiness On-Demand Webinar
  • Handwashing video, poster and infographic
  • Cleaning and sanitizing poster
  • Effects of COVID-19 on restaurants, hospitality, and foodservice FAQs

Visit www.restaurant.org/COVID19 for these free resources.

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