Free Courses

Free COVID-19 Training and Resources

Coronavirus is on everyone's mind as its effects are being felt around the world. We're all concerned for the health and safety of our families, friends, and colleagues. Please know that we at ServSafe are taking all necessary measures to safeguard our staff while ensuring that your food safety needs can be met. We are taking enhanced steps to serve you by phone and digitally via text, chat and email.

For 30 years, ServSafe has been at the forefront of preparing restaurant and foodservice workers to deliver safe dining experiences for their guests, while also keeping themselves safe. Because of the challenges presented by COVID-19, we have developed a number of free resources aimed at keeping our workers and the dining public safe.

ServSafe Operating Guidance: COVID-19 Precautions

The free training video covers::

Encouraging vaccinations for employees
Best practices on indoor dining, ventilation, mask use, and social distancing
Guidelines for hand washing, health monitoring and testing, and policies for ill or exposed employees
Operational guidelines for cleaning, sanitizing, and disinfecting
COVID safety procedures for pickup and delivery

Upon completion of the training video, you will receive a Record of Training with your name on it. Please note, when you register you must use your work or personal email address and not a shared company email address.

ServSafe Conflict De-escalation: COVID-19 Precautions

As restaurants look to enforce COVID-19 requirements, difficult situations may arise with guests adhering to the guidelines. This free training video includes the following topics:

Preparation and awareness
Signs of escalation
Staying calm
De-escalation steps
Assisting others
Getting help

Coronavirus Downloadable Info and Resources

Get resources and stay informed of the latest updates from the National Restaurant Association and other authoritative sources including the U.S. Centers for Disease Control and Prevention (CDC). The free downloadable resources provide guidance to operators and restaurant workers on the coronavirus pandemic, which include:

Coronavirus: What You Can Do Fact Sheet (English and Spanish)
Preparing for Coronavirus: Steps for Foodservice and Restaurant Readiness On-Demand Webinar
Handwashing video, poster and infographic
Cleaning and sanitizing poster
Effects of COVID-19 on restaurants, hospitality, and foodservice FAQs

Visit www.restaurant.org/COVID19 for these free resources.