Contact Us

Contact Customer Care

Help is right at your fingertips.

Need help with our website, or with accessing and assigning training and exams? Access online guides and answers to frequently asked questions.

ACCESS KNOWLEDGE CENTER

Are you a ServSafe Instructor or Proctor looking for resources, handbooks, and forms?

ACCESS EXAM SUPPORT MATERIALS

Still can't find what you're looking for? Reach out!

Call

For fastest service, please contact us at
+1 800-765-2122.

Customer Care Hours

Our offices are open Monday – Friday, 8:00 AM to 8:00 PM ET.

Please note that Customer Care will be closed or operating under adjusted holiday hours on the following federal holidays:

Holiday	Date	Adjusted Holiday Hours
New Year's Day	Wednesday, January 1, 2025	Closed
Martin Luther King, Jr. Day	Monday, January 20, 2025	8:00 AM - 5:00 PM ET
Presidents' Day	Monday, February 17, 2025	8:00 AM - 5:00 PM ET
Memorial Day	Monday, May 26, 2025	Closed
Juneteenth	Thursday, June 19, 2025	8:00 AM - 5:00 PM ET
Independence Day	Friday, July 4, 2025	Closed
Labor Day	Monday, September 1, 2025	Closed
Federal Holiday	Monday, October 13, 2025	8:00 AM - 5:00 PM ET
Veterans Day	Tuesday, November 11, 2025	8:00 AM - 5:00 PM ET
Thanksgiving Day	Thursday, November 27, 2025	Closed
Day after Thanksgiving	Friday, November 28, 2025	8:00 AM - 5:00 PM ET
Christmas Eve	Wednesday, December 24, 2025	8:00 AM - 5:00 PM ET
Christmas Day	Thursday, December 25, 2025	Closed

general inquiries

Address:

National Restaurant Association
233 S. Wacker Drive, Suite 3600
Chicago, Illinois 60606-6383
Attn: Customer Care

Fax:

(866) 665-9570
(312) 583-9853 in the Chicago Area

Email:

See contact form below.

logo, trademark, and copyright permissions request

ACCESS FORMS

Contact Form

Emails are responded to in the order they are received. Please expect up to two business days to receive a reply.

All fields with asterisk * indicate required fields.